
Customer Stories
How 1NCE scaled global IoT billing with Lago
Finn Lobsien • 2 min read
Jun 19, 2025
/3 min read

TL;DR Consumption-based (usage-based) billing charges customers for what they actually use instead of a flat subscription. In 2025 it has moved from edge case to mainstream: 85% of software firms already run some form of it, and hybrid (subscription + usage) models now post the fastest median growth. This guide explains how it works, pros & cons, why SaaS is leading the shift, and why open-source platform Lago tops today’s solution list.
A pricing model that meters real usage—API calls, gigabytes, messages, compute seconds—and invoices accordingly. Instead of paying for access (seats), customers pay for value consumed in a time window (hourly, daily, monthly).
Meter → Rate → Invoice → Collect.
Metering tracks events like GB transferred or API calls.
Rating multiplies usage by price per unit, applying caps, discounts, or minimums.
Invoicing aggregates usage into a readable bill.
Collection and revenue recognition include dunning, retries, and finance syncing.
“We have per-user products for humans, and consumption products for agents and robots.” — Marc Benioff, CEO Salesforce (2025)
Why SaaS is ground zero
Cloud usage is already metered—compute, storage, bandwidth.
AI/LLM costs vary per call, and per-seat pricing can destroy margins.
Product-led growth favors low entry prices with elastic expansion.
Investors reward net-revenue-retention; usage naturally expands NRR.
44% of SaaS vendors now monetize AI features separately on a usage basis.
Advantages
Disadvantages
Why Lago is ideal for consumption-based billing
Why Lago?
Lago’s focus on eliminating billing nightmares for engineers sets it apart.
Is consumption-based billing only for infrastructure companies?
No. AI SaaS, fintech APIs, and productivity tools now meter features like smart queries or generations.
How do I forecast revenue with variable usage?
Use rolling cohorts and scenario modeling. 73% of usage-based SaaS firms forecast monthly.
Can I migrate from seats to usage without customer revolt?
Yes. Start with hybrid pricing, keep per-seat, add usage credits, and grandfather current customers.
Ready to banish billing nightmares? Explore Lago today.