Question 1

What makes Lago different?

Accepted Answer

Lago is open-source, API-first and product-driven. We don ' t build layers of process, we build systems that scale. Everyone operates with ownership and high agency. If something ' s broken or missing, you fix it, improve it and share what you ' ve learned.

Question 2

What kind of company culture does Lago have?

Accepted Answer

We ' re a team of ambitious, focused builders who love solving hard problems. We value doing what we say, and saying what we do, to keep collaboration transparent. We care about reliability and proactivity. We trust each other to own outcomes, move fast, and remember that autonomy only works with accountability. [object Object] [object Object]  Everyone, including leadership, rolls up their sleeves when needed. Titles don ' t protect you from the work; they raise the bar for how well you do it.

Question 3

What does "high agency" mean at Lago?

Accepted Answer

High agency means you don ' t wait for context or permission. You clarify, act and improve the system as you go. You own outcomes, not tasks, and treat friction as a signal to learn or automate. [object Object] [object Object]  We often share this essay on   High Agency   with candidates. It captures our mindset well.

Question 4

How does Lago communicate and make decisions?

Accepted Answer

We write more than we meet. Decisions are documented, not endlessly debated. We trust people to decide within their scope as long as they share their reasoning clearly, so the team can move fast with context.

Question 5

How do teams collaborate across product, engineering and customer?

Accepted Answer

Post-sales, product and engineering work as one system. Customer issues aren ' t tickets; they ' re real-world feedback loops. When something breaks in production, it becomes a product insight, not a blame game.

Question 6

What's Lago's approach to craftsmanship?

Accepted Answer

We care deeply about reliability, clarity, and performance. “Good enough” isn ' t good enough if it breaks customer trust. Every improvement—whether a log line, a doc, or a UX detail—compounds into reliability.

Question 7

How do you onboard new team members?

Accepted Answer

We believe in active onboardings, not passive ones. You learn faster when you have a goal. From week one, you ' ll own a small project that gets you into the product, the systems and the team. [object Object] [object Object]  Top performers at Lago have always found traditional onboardings boring—they ' d rather ship, debug, or design something real. We ' ve built our onboarding around that mindset.

Question 8

What's your work setup?

Accepted Answer

We ' re a flexible hybrid team with hubs in Paris and San Francisco, and teammates distributed across Europe and the Americas. Each role sets its own rhythm. [object Object] [object Object]  The default is trust and flexibility. Autonomy and accountability go hand in hand.

Question 9

Do you provide equipment or setup support?

Accepted Answer

Yes. Every team member gets an allowance to set up their ideal workspace: laptop, peripherals, coworking passes—whatever you need to perform from day one.

Question 10

What does the interview process look like?

Accepted Answer

Our process is mutual. It ' s your chance to evaluate us as much as we evaluate you. Most interviews include: A written or async case to see how you reason and communicate A live problem-solving session to explore how you collaborate and structure your thinking A team conversation to check alignment with how we work and what we value For technical and customer-facing roles, real Lago-style cases such as integrations, debugging, or stakeholder alignment

Question 11

What kind of people thrive at Lago?

Accepted Answer

People who: Treat constraints as fuel and build momentum through action Communicate with clarity, even on complex or uncomfortable topics Stay calm in ambiguity, ask good questions, and push until they understand the root cause Default to impact over ceremony—a doc over a meeting, a prototype over a slide deck See themselves as part of the product, thinking in systems and outcomes, not silos Don ' t outsource ownership—they fix what ' s off or find who can

Question 12

Why join Lago now?

Accepted Answer

Because we ' re still small enough for every person to leave a mark, but mature enough for that mark to count. We ' re backed by investors who share our convictions: open source, long-term thinking, and building diverse, global teams from day one. [object Object] [object Object]  We work with some of the most ambitious companies on the planet, helping them monetize at scale with transparency and reliability. [object Object] [object Object]  You ' ll join a team that values curiosity, accountability, and depth of thought, and help build systems that power how the best tech companies grow.

Product Engineering	Location
Senior Backend Ruby Engineer (Europe)	Remote Europe
Software Engineer, Infrastructure	Remote Europe
Senior Frontend Engineer	Remote Europe
Senior Backend Ruby Engineer (Americas)	Remote Americas
Product Engineer	Remote Europe
Customer Support Engineer (L1)	Remote Europe
Software Engineer, Infrastructure (Canada/Brazil)	Remote Americas

GTM	Location
Account Executive	Remote USA
Forward Deployed Engineer	Remote USA
Product Engineer (AI Agents for Growth)	Remote Europe
Product Engineer (AI Agents for Growth)	Remote USA

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