- The customer’s actual usage is recognized as it’s consumed, exactly like any usage-based charge.
- The true-up (the gap between the commitment and actual usage) is recognized in full when the true-up fee is created, at the end of the period.
True-up recognized = commitment amount − actual usage in the period (never less than zero).
Usage below the commitment
A customer commits to $500 for January but only consumes $300 of usage. The $200 shortfall is trued up at month end.
The true-up isn’t spread across the month. It’s recognized at the point the fee is created, because that’s when the shortfall is known and the obligation is settled.
Usage above the commitment
Same $500 commitment, but the customer consumes $600 of usage. There’s no shortfall, so there’s no true-up.What this means for your reports
- During the period, the Recognized Revenue report shows usage building up day by day.
- At period end, a true-up (if any) appears as a single point-in-time entry on the last day.
- The true-up is real recognized revenue for the period it closes, not deferred revenue.