Legal
Sub-processors
Last updated: April 20th, 2026
Get Lago Corp. ("Lago") engages the following sub-processors to process personal data on behalf of our customers in connection with the Lago billing platform. This list is maintained in accordance with our Data Processing Agreement (DPA) and EU Standard Contractual Clauses (SCCs).
Lago will notify customers of any changes to this list in accordance with the terms of the applicable DPA.
| Sub-processor | Purpose | Location |
|---|---|---|
| Amazon Web Services, Inc. (AWS) | Cloud hosting, compute, storage, database, caching, and networking infrastructure. Processes customer account data, billing events, and usage records. | United States or EU, depending on customer datacenter election |
| ClickHouse, Inc. | Analytics database for usage metering and event aggregation. Processes usage events and metering data. | United States or EU, depending on customer datacenter election |
| Nango, Inc. | Integration platform — Lago builds connectors on top of the Nango API to sync customer account data, invoice data, and CRM records with third-party systems (e.g., HubSpot, Xero, NetSuite, Avalara, Anrok). Only activated if the customer uses a supported integration. | United States |
| Peaberry Software, Inc. (Customer.io) | Transactional and lifecycle email delivery. Processes email addresses and customer identifiers. | United States |
| Pylon Labs, Inc. | Customer support ticketing and communication. Processes customer contact information and support request content. | United States |
| Functional Software, Inc. (Sentry) | Application error tracking and performance monitoring. May process user identifiers and IP addresses in error traces. | United States or EU, depending on customer datacenter election |
| Mistral AI | AI model inference for platform features. May process customer billing data and usage patterns. | France |
| incident.io Ltd | Incident management, alerting, and on-call scheduling. Processes internal operational data only. | EU (Belgium) |
Cloud hosting, compute, storage, database, caching, and networking infrastructure. Processes customer account data, billing events, and usage records.
United States or EU, depending on customer datacenter election
Analytics database for usage metering and event aggregation. Processes usage events and metering data.
United States or EU, depending on customer datacenter election
Integration platform — Lago builds connectors on top of the Nango API to sync customer account data, invoice data, and CRM records with third-party systems (e.g., HubSpot, Xero, NetSuite, Avalara, Anrok). Only activated if the customer uses a supported integration.
United States
Transactional and lifecycle email delivery. Processes email addresses and customer identifiers.
United States
Customer support ticketing and communication. Processes customer contact information and support request content.
United States
Application error tracking and performance monitoring. May process user identifiers and IP addresses in error traces.
United States or EU, depending on customer datacenter election
AI model inference for platform features. May process customer billing data and usage patterns.
France
Incident management, alerting, and on-call scheduling. Processes internal operational data only.
EU (Belgium)
Questions
If you have questions about our sub-processors or data processing practices, please contact us at security@getlago.com.