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August 2025

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Entitlements are now supported in Lago 🎉

Until now, Lago supported subscriptions, discounts, prepaid credits, and usage-based charges. But one key piece was missing: Entitlements.Entitlements are the features included in a plan or subscription that aren’t usage-based, but still define what a customer can access. For example:
  • On Plan A, a customer gets Okta SSO and can invite up to 3 members.
  • On Plan B, another customer can invite up to 10 members and gets a 7-day log retention.
Traditionally, billing and entitlements were managed separately. But they shouldn’t be. They are two siblings. Two faces of the same coin. That’s why, starting today, you can:
  1. Define features directly in Lago.
  2. Attach (entitle) them to plans.
  3. Override them for individual subscriptions.
  4. Create feature-level privileges that vary across plans.
With this release, entitlements become first-class citizens in Lago, right alongside subscriptions, metering and usage-based billing.Learn more

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Revenue streams dashboard improvements

We’ve made some improvements to the Revenue Streams dashboard to make it more intuitive, espeicially for the gross vs net revenue calculation. We now display the contra revenue, including coupons, discounts, and credits.Learn more

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Set service periods on one-off line items

You can now define a service period for one-off line items. Instead of recognizing them on a single date, they can cover a period — in the past, starting today, or in the future. This gives you full flexibility to set the billing boundaries you need, for each line item individually.Learn more

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Terminate subscriptions without unwanted credit notes

By default, Lago issues a credit note when you terminate a pay-in-advance subscription. Now, you decide what happens: skip the credit note, credit the unused amount, or refund it. No more cleaning up credit notes that were never meant to be sent — just pick the right option in the termination dialog.Learn more

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Do not generate invoice at subscription termination

Created a subscription by mistake? You can now terminate it without generating a closing invoice, so you don’t have to deal with invoices that were never meant to exist. Just pick the option in the termination dialog — and we’ll skip creating it.Learn more
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July 2025

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Display the projected usage of your customers

Give your customers visibility into their upcoming bills, before the invoice drops. With the new Projected Usage endpoint, you can help users estimate their final usage and costs for the current billing period, based on real-time consumption trends.Perfect for:
  1. Displaying projected costs inside your app
  2. Give customers visibility into their upcoming bills
  3. Helping customers stay in control of their spend
Built on the same engine as the current usage endpoint, it ensures consistent and trustworthy projections.Learn more

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Regenerate voided invoices

We’ve just made it easier to fix and reissue invoices — no more starting from scratch. With our new “Regenerate Voided Invoice” feature, you can now recreate a voided invoice directly from the UI in just a few clicks.The original line items and fees are pre-filled for convenience, and you can still make changes such as adjusting quantities or updating amounts before sending it out. The regenerated invoice remains linked to the original one, ensuring full traceability for your accounting records.And the cherry on top 🍒: you now have multiple refund options when voiding an invoice, giving you greater flexibility based on the payment method and accounting preferences.Learn more

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Limit prepaid credits to specific billable metrics

If you’re offering prepaid credits, great, you’re riding the AI wave! But not all usage should be tied to credits. Some metrics are better off billed the old-fashioned way: with traditional payment methods.What’s new? You can now choose which metrics are deducted from prepaid credits, and which ones are billed separately using other payment methods.This gives you more control over your pricing strategy and helps align billing with your product’s value delivery.Learn more
You’re not a technical user, but your customer is asking for a way to pay an invoice generated through Lago. No worries, it’s easy! Just click the “Get payment link” button to generate a secure checkout link you can share.

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Custom pricing units for more flexible billing!

You can now express charges in pricing units like credits or tokens — not just fiat currency. This gives you more flexibility to align your pricing with how your product delivers value. You can now:
  • Create pricing units (e.g., tks, cdt) from your settings.
  • Define charges in pricing units within a plan, with a conversion rate back to fiat for accurate invoicing.
  • Track usage in both fiat and pricing units.
  • Generate invoices that show both values, while ensuring billing in fiat stays consistent.
  • Use pricing units independently or alongside wallets — they don’t interfere with each other.
Learn more

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Enforce login methods per organization

You can now customize which login methods are allowed for each organization — including requiring SSO (e.g. Okta) while disabling others like email/password or Google.This ensures better security and compliance for teams with strict authentication requirements.➡️ Head to Settings → Authentication to configure allowed methods.Learn more

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New navigation bar

July is here, and the sun is knocking on our door! We’ve redesigned the navigation bar to make it more intuitive and easier to use. This new navigation will give you access to even more features — but shhh… they’re not ready to launch just yet 🤫
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June 2025

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Track API requests with API Logs

❓‘Which endpoints have been used?’❓❓‘Which requests are failing?’❓❓❓‘Which API client triggered this request?’API logs offer a comprehensive record of all API requests and calls made within your organization. They serve as an essential tool for monitoring activity, troubleshooting issues, and auditing system usage.Learn more

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Pricing group keys

Launch Week IV, Day 5: Pricing Group KeysAI and infrastructure platforms often tailor pricing based on variables such as geography, hosting provider, or service tier. Lago’s Pricing Group Keys offer a streamlined way to support this kind of dynamic pricing without duplicating product definitions.With pricing group keys, you can group usage events to a single product based on configurable dimensions—like cloud provider, model type, deployment region, or instance class. This allows you to reflect real-world cost variations while keeping your product catalog clean and manageable.When setting up a charge, you define the relevant keys. You don’t need to predefine every possible value. Instead, Lago intelligently routes each usage event to the correct pricing group based on the attributes provided at runtime.

Usage-based billing with group keys

Learn more

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Prepaid credits limited to specific charges

Launch Week IV, Day 4: Restrict Prepaid Credits to Specific ChargesYou can now configure prepaid credits to apply only to designated charges within an invoice. This allows greater control over credit usage—for instance, preventing customers from using their prepaid credits to cover the entire invoice and instead limiting them to specific eligible items or charge types.Learn more

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Avalara Tax Integration

Launch Week IV, Day 3: End Tax Guesswork — Lago x Avalara IntegrationYou can now connect Lago to Avalara to make tax management easier. This native integration allows you to automatically update your invoices with tax amounts sourced directly from Avalara.1️⃣ Lago sends the customer’s address, tax identifier (if applicable), and the relevant tax code to calculate the appropriate tax for each line item.2️⃣ Avalara calculates the tax for the invoice and returns the data to Lago, which is used to update the invoice with accurate tax information.3️⃣ Lago synchronizes updates for voided and disputed invoices, as well as any credit notes created, ensuring that your records remain up to date.This integration is accessible with a premium add-on.Learn more

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Activity Logs

Launch Week IV, Day 2: Billing Activity Logs❓‘Who changed that price point?’❓❓‘Who created that plan?’❓❓❓‘What happened to this invoice?’We got you! That’s why we are launching one of the most underrated but essential billing features: Activity Logs.Lago is used by engineering, finance, sales, and growth teams. Engineers build the billing engine, sales customize deals, finance reviews data—it can get messy. Activity logs bring clarity!Every change is now logged. You’ll know who did what, when, and how—whether it came from the UI or API. We track the user or API key, the action, timestamps, resource IDs, and more. It is like git, but for your billing stack.Learn more

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Budget & Usage Alerts

Launch Week IV, Day 1: Budget & Usage Alerts!We’ve all heard the horror stories of unsupervised AWS instances that lead to million-dollar invoices. Even when we’re not talking about millions, you probably know the feeling of usage-based bills far more expensive than you thought. Lago now helps you prevent those scenarios. With budget & usage alerts, you can put hard edges around consumption and billing.The feature is basically a multi-layered warning system. You can track:
  1. Lifetime spend for the entire subscription—ideal for free trials that should never exceed, say, a total of $100.
  2. Current-period spend so finance knows when a customer hits 80 percent of this month’s credits and engineering can act before overages accrue.
  3. Metric-based spend in amount or usage units, meaning you can send an alert when a user has used up 1 million API calls or $100 of API calls.
Learn more
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May 2025

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Multiple billing entities within a Lago account!

You can now manage multiple billing entities within a single Lago account. Whether you operate with different subsidiaries or invoice on behalf of third parties, this feature lets you issue invoices from multiple senders, different subsidiaries—without duplicating your setup. Your existing configuration (billable metrics, plans, settings, etc.) stays intact, making it easy to scale across entities while invoice settings (timezone, locale, grace period, etc.) can be configured differently.Learn more

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Know everything about prepaid credits consumption

Our new prepaid credits dashboard is now live in beta! You can now track the flow of your prepaid credits, including the amount of credits offered, paid, consumed, and voided.
Learn more
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April 2025

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Idempotent payment URL generation

We made the payment URL generation idempotent to safely share with your end customers. Each URL remains valid and unchanged for 24 hours, no matter how many times the endpoint is called — helping you prevent duplicate payments and simplify the checkout flow. After 24 hours, a new URL will be generated on the next call, valid for the next 24-hour period.Learn more

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Lago Data Pipeline is now in beta

You need to sync your Lago data to your data warehouse or cloud storage? We’ve got you covered with a new native integration called Lago Data Pipeline!Lago Data Pipeline is now in beta and available for a selected group of customers. Reach out to your account manager to get access.More than 20 data destinations are supported, including Snowflake, BigQuery, Redshift, Databricks, Athena, ClickHouse, MotherDuck, Postgres, Aurora Postgres, MySQL, Aurora MySQL, SQL Server, SingleStore, S3, S3-Compatible, GCS, ABS, and Google Sheets.Learn more

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Failed payment nightmares are over: Lago payment pre-authorization

Sick of launching a subscription, watching customers dive in all month, only to have payment fail at billing time—and then radio silence when you reach out? Failed charges not only leave revenue on the table but also create churn, frustrate customers, and bog your team down in manual follow-ups.With Lago’s Payment Pre-Authorization, you can now verify a card’s validity and available funds when starting a subscription. Catch bad payment methods upfront, automate notifications for declined pre-auths, and keep your service—and your revenue—flowing seamlessly. Enable it in your Lago dashboard today and turn payment nightmares into smooth, uninterrupted growth.Learn more

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Pay your Lago invoices with Moneyhash

You can now pay your Lago invoices using Moneyhash!Moneyhash is the leading payment infrastructure software in Africa and the Middle East. They help businesses across Emerging Markets to optimize payment performance, scale operations, cut costs, and grow revenue through an all-in-one orchestration platform.If you issue invoices for customers in Africa or MENA, this integration is for you!Learn more
This integration has been built and maintained by our partner Moneyhash.

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Enhanced Revenue Streams and MRR dashboard are now live in Beta

We’ve just launched Analytics v2 in beta for some premium customers! This upgraded experience brings deeper insights and more powerful tools to understand your revenue performance:
  1. Revenue per Stream: Get a detailed breakdown of how each stream contributes to your bottom line.
  2. Enhanced MRR Dashboard: Track your Monthly Recurring Revenue breakout with detailed views
This marks a major step forward in Lago’s new Analytics view, designed to help you make smarter, data-driven decisions. If you’re part of the beta, we’d love to hear your feedback!Learn more
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March 2025

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Rescue failed wallet transactions!

Payment intent failed? No worries — we’ve added a new endpoint that generates a payment URL for pending and failed wallet transactions. This feature allows your customers to complete their wallet top-ups through a secure checkout page, similar to how invoice payments work. A smoother recovery, a better experience. Dive into the docs for all the details!Learn more

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Track every cent: Payment Receipts are now available!

✨ This feature is only available as an add-on. Please contact hello@getlago.com to get access to Payment Receipts.
To give your customers better visibility into their payments, we’ve introduced Payment Receipts — a new PDF document and API payload generated by Lago. Unlike invoices, these receipts provide a clearer breakdown of payments received, including the payment method used and any remaining balance. This helps your customers track their transactions more easily and improves transparency around outstanding amounts.Learn more

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Disable pdf generation

If you don’t rely on our PDFs, you can now configure Lago—via an environment variable—to skip PDF generation for invoices, credit notes, and receipts. Lago won’t process any jobs related to these documents, keeping your queues less crowded.Learn more

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Invoice previews for upgrades and downgrades

You can now preview invoices not just for new customers or dry runs on existing subscriptions, but also for upgrades, downgrades, and even plan terminations. This means you have all the tools you need to estimate and preview invoices for every billing scenario. Get ready to take control of your billing like a pro!Learn more

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Enhanced wallet transaction details

You can now view detailed information about a wallet transaction by simply clicking on it. We’ve added comprehensive data to improve your understanding, including all relevant transaction details, linked payments, and associated invoices. This update makes it easier to track and analyze your wallet transactions at a glance.

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Failed wallet transaction

We’ve introduced the failed wallet transaction! Now, when a wallet transaction is linked to a failed payment, its status will automatically update from pending to failed. This enhancement provides a clearer view of the transaction lifecycle and simplifies debugging when needed.

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Expiration date for wallet recurring transaction rule

As part of our initiative to enhance the wallet experience, we’ve introduced two new settings for wallet recurring transaction rules.
  • You can now set an expiration date for a rule, and Lago will automatically terminate it once reached, preventing any further top-ups.
  • Additionally, you can define metadata for recurring top-ups directly through the Dashboard.
Learn more
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February 2025

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New webhook message on wallets

We’ve introduced new webhook messages to help you better understand activity on your wallets. You can now listen to wallet.created, wallet.updated, and wallet.terminated events.Learn more

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Pay Lago invoices via Bank Transfers

Lago now supports Stripe’s bank transfers (customer_balance) for invoice payments. Supported methods:
  • JPY: Japan
  • GBP: United Kingdom
  • EUR: Specific SEPA countries (see Stripe documentation)
  • MXN: Mexico
  • USD: United States, United Kingdom, and select SEPA countries
Learn more

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Custom SMTP Management

By default, Lago automatically handles your SMTP configuration—no extra setup required.However, if you prefer to use your own SMTP server, Enterprise customers can now send emails through a custom SMTP configuration.

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Effortless Docker deployment in a single command

We heard you—the old Docker commands were a bit of a hassle, so we’ve made things easier. Now, you can get the app up and running with just one simple command in your shell. Enjoy!Learn more

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To the moon: Crypto payments are now available

Lago now supports crypto payments! Don’t worry though, your customers won’t be paying you in a dog meme coin anytime soon. For now, we support USDC/USDP payments if you’re using Lago with Stripe payments.If you don’t know, USDC is a stablecoin that’s pegged to the US Dollar and always worth exactly $1, so it’s not some speculative memecoin you’re getting into.Of course, you can turn this on and off as you like.Learn more

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Record payments and partial payments

✨ This feature is only available via a premium license. Please contact hello@getlago.com to get access to Lago Cloud and Lago Self-Hosted Premium.
Some invoices aren’t paid in full right away, or some of them are paid through bank transfers. This is true especially in bigger enterprise deals with unique payment terms. But this means that the invoice is neither unpaid nor paid — it’s partially paid.You can now record these payments in Lago and easily find partially paid invoices at a glance by filtering. That way, you don’t have to remember payments in your head, but always have an accurate overview directly in Lago.Learn more

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Partner billing & self-invoicing

✨ This feature is only available via a premium license. Please contact hello@getlago.com to get access to Lago Cloud and Lago Self-Hosted Premium.
Many of our customers share some revenue with partners. If a partner gets them a new customer, the partner gets a cut of that revenue.This is easy enough for subscriptions and tons of vendors enable this. But if you charged based on usage, you had to do it all manually because most billing systems couldn’t handle this.We’re solving this now. Previously, you could only use Lago to invoice your customers. Now you can create partners. A partner invoice is addressed to you and comes from your partner, a concept we call self-billing.This means you can now manage partnerships directly within Lago instead of needing multiple tools. Lago will also calculate both the revenue this partner brings you and their overall cost.Learn more

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Back to the future with invoice previews

✨ This feature is only available via a premium license. Please contact hello@getlago.com to get access to Lago Cloud and Lago Self-Hosted Premium.
By using the /invoices/preview endpoint, you can generate a preview of an invoice for a potential purchase or to estimate the dry-run invoice of an active subscription. This preview calculates the total invoice amount, itemizes each charge, and applies any relevant taxes or discounts. By creating a preview, you can share the projected payment details without generating or finalizing an invoice.
  1. Prospective customers can now see exactly what they’ll have to pay if they buy the product. This gives them more clarity and makes them more likely to buy.
  2. As a company, you can now see what a customer’s invoice would look like if it was issued right now. This lets you a) support your customers better when they have.
  3. Your customers can preview what they’ll have to pay if they downgrade, upgrade, etc. in fine detail—including all taxes, credits, etc.
Learn more
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January 2025

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Add up to 10 webhook endpoints

We’ve increased the limit on the number of webhook endpoints available in your Lago app! You can now add up to 10 webhook endpoints in the developer section.Learn more

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Add fees to your draft invoices

As communicated, we no longer generate fees at 0 units, but you can still add them to Draft invoices if no event has been received. Don’t hestiate to navigate into a Draft invoice and add fees linked to charges with no Event.Learn more

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Retrieve a wallet transaction endpoint

We’ve added a new endpoint to the wallet experience! No need to query the full wallet transaction list to view the details of a specific transaction—you can now retrieve a single wallet transaction directly with the new GET /wallet_transactions/{lago_id} endpoint.View endpoint

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Let Lago sync your customers directly with Salesforce!

We’ve streamlined the Salesforce integration experience. Like all our other integrations, you can now set up the creation of a customer in Lago to sync with Salesforce. If you need to test the Salesforce package, feel free to reach out!Learn more

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No need to leave Salesforce to apply coupons to accounts!

We understand that sales teams prefer to stay within Salesforce as much as possible, so we’ve enhanced the Salesforce integration. You can now select specific coupons and apply or remove them directly to or from your accounts in Salesforce—no need to switch to Lago.Learn more

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Display custom invoice sections

Tailor invoices to each customer by adding personalized bank details! With the custom invoice section, you can easily personalize templates and include essential details like legal information, all conveniently displayed in the footer.Head to Settings > Invoices > Invoice Custom Section to try out this new feature.Learn more
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December 2024

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Filter and export credit notes

Users can now filter the list of credit notes (e.g. by currency, customer, issuing date, amount, reason, etc.) and the filtered list can then be exported from the user interface.Two export options are available:
  • Standard, including the list of credit notes and credit note amounts (i.e. one row per credit note); and
  • Advanced, including the list of credit note line items (i.e. one row per line item, so multiple rows per credit note if it includes multiple items).
The list is automatically emailed to the requester in a CSV file.Learn more

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Granular API key permissions

You can now customize permissions for API keys in Lago! 🔒When creating or editing an API key, you can define read, write, or read and write access for every object in the Lago API. This gives you full control over which endpoints can be accessed and how.If an API key doesn’t have the required permissions, the API will block the request, ensuring enhanced security and precise access control.Learn more
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November 2024

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Edit and delete dunning campaign

You can now instantly update dunning campaign thresholds, delays, and attempts to fit your needs—changes may trigger new attempts for linked customers. No longer need a campaign? Delete it! Customers will either switch to the default campaign or be excluded if none exists.Learn more

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Create new API keys

✨ This feature is only available via a premium licence. Please contact hello@getlago.com to get access to Lago Cloud and Lago Self-Hosted Premium.
Need more API keys? You can now manage your API keys more efficiently—create, name, and delete them to seamlessly connect Lago to other tools.Visit the Developers > API Keys section to explore this new experience.Learn more

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Schedule an API key rotation

✨ This feature is only available via a premium licence. Please contact hello@getlago.com to get access to Lago Cloud and Lago Self-Hosted Premium.
You can schedule an API key rotation to proactively manage security migrations. Choose a timeframe—now, in 1 hour, 24 hours, 48 hours, or 7 days—and Lago will automatically deactivate the old API key.Learn more

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Rotate your API key

Oops! Think your API key might be exposed, or just want to rotate it to stay safe? No worries—you don’t need to reach out to us. You can now quickly roll your key anytime in the Developer section.Learn more

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Automatic dunning: Payment reminders on autopilot

For businesses billing on usage, keeping payments timely is essential. That’s why we’re introducing Automatic Dunning—a hands-off way to manage overdue invoices and keep cash flow steady.With Automatic Dunning, you can set up tailored reminder campaigns for different customer groups. Once activated, these campaigns run on autopilot, sending scheduled email reminders for any unpaid invoices. Reminders will keep going until the payment is made or you adjust the settings.Automatic Dunning keeps your payment reminders on autopilot, so you can focus on what matters while your billing engine handles collections in the background.Learn more

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Customizable rounding for usage metrics

Previously, usage rounding in Lago was limited to a default precision. Now, with Customizable Rounding Rules, you have full control over how usage-based metrics are rounded.Choose from these rounding options:
  • Ceil: Always round up to the nearest integer.
  • Floor: Always round down to the nearest integer.
  • Round: Round to the nearest integer using standard rounding rules.
Additionally, you can specify a precision level—positive or negative—allowing you to round usage to a set number of decimals.Learn more

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Build any usage-based metric with SQL expressions

Previously, usage-based metrics in Lago were powered by a single field—ideal for simplicity but limited in flexibility. Now, we are giving you complete control with SQL Expressions.With SQL Expressions, you can build metrics tailored to your needs. Use advanced math operations, concatenations, rounding, and more to create precise, custom metrics that reflect your unique usage patterns.Custom expressions allow you to define more advanced computation logic by dynamically using any event field within your expression. Here are a few examples:
  • Concatenation: CONCAT(value1, '_', value2)
  • Math operations: ((value1 * value2) / value3)
  • Rounding: ROUND(value1 / value2)
SQL Expression example
CEIL((event.properties.ended_at - event.timestamp) / 3600)
Learn more

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Cascade plan editions to overridden subscriptions

You have now the flexibility to decide whether changes made to the parent plan should automatically cascade to all overridden subscriptions. For instance, if you add a new charge to the parent plan, it will immediately reflect in the overridden subscriptions, ensuring that all pricing updates are seamlessly applied across your entire customer base while maintaining the flexibility of custom pricing.Learn more

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Sync billing data to HubSpot

With Lago’s new integration, you can now seamlessly sync billing data in real time to HubSpot. By connecting your Lago account to HubSpot, you’ll enable the following:
  1. Customer Creation: Automatically create Contacts or Companies in HubSpot based on your Lago customer data.
  2. Invoice Syncing: Real-time invoice sync to a HubSpot custom object named LagoInvoices.
  3. Subscription Syncing: Real-time subscription sync to a HubSpot custom object named LagoSubscriptions.
Learn more

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Quote in Salesforce CPQ, bill in Lago!

Our enhanced Salesforce package now enables you to use Salesforce CPQ for quoting leads and customers. Once a quote is approved and signed, it automatically triggers a real-time subscription in Lago. No need for separate processes—your sales team can directly create subscriptions from validated quotes within Salesforce.Learn more

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Dynamic pricing

Do your prices change dynamically based on a provider or complex in-house calculations? Here are some real-life use cases:
  • 🤖 AI companies: prices fluctuating based on real-time models cost
  • 🏦 Fintech: matching prices to live market data
  • 📱 Telco/CPaaS: adjusting costs to fluctuating carrier rates
We’ve heard you, and we’re excited to introduce Dynamic Pricing for this! You can now set a charge model as Dynamic and send the event amount directly through each event. No more headaches trying to manage interchange fees or fluctuating custom prices.Learn more
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October 2024

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Credit note on prepaid credit invoices

Refund your customers who purchased prepaid credit in no time! You can now process refunds for prepaid credit bought within Lago directly, without needing to engage your payment provider. Lago takes care of the refund through its credit note module, enabling you to initiate the refund to the payment provider and automatically void the prepaid credit in the active wallet according to the wallet’s refund status.Learn more

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Customer Portal complete rework

We’ve completely reworked the Customer Portal. You can now embed the portal URL to display in real-time plans and usage information, wallet data, customer info, and invoice lists.Additionally, your end customers can take actions directly within the portal, such as adding prepaid credits and updating their customer info—all automatically synced with your Lago back office.Cherry on top? We’re offering the new Customer Portal for free to all users, including those on our open-source plan.

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Usage ingestion sources

Premium ingestion sources for metering and usage consumption are now generally available. Instead of using the basic API, you can leverage dedicated connectors to ingest data directly from sources like AWS S3, AWS Kinesis, Kafka, MongoDB, and Azure. Most connectors support ingestion rates of over 15,000 events per second (compared to 1,000 via the basic REST API).For custom ingestion connectors, please contact the Lago team.Learn more

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Customer type

Users can specify whether the customer is a company or an individual by setting the customer type.By default, if no customer type is specified, customers are created without a defined type and you will need to assign one manually.Learn more

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Send tax invoices

Lago invoices are now fully compliant with local legislation in Australia, Indonesia, New Zealand and the United Arab Emirates.In those countries, it is mandatory to emit “Tax Invoices” accord to specific rules. This can now be handled with Lago.

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Retrieve all events using the API

Users can now retrieve and filters all events using the API. The endpoint also allows for filtering by:
  • code
  • external_subscription_id
  • timestamp_from
  • timestamp_to
Learn more
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September 2024

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Anrok integration ✨

✨ This feature is only available via a paying add-on. Please contact hello@getlago.com to get access to Lago Cloud and Lago Self-Hosted Premium.
We have developed an integration with Anrok to make tax management easier. This native integration allows you to automatically update your invoices with tax amounts sourced directly from Anrok.
  • Lago sends the customer’s address, tax identifier (if applicable), and the relevant product ID to calculate the appropriate tax for each line item
  • Anrok calculates the tax for the invoice and returns the data to Lago, which is used to update the invoice with accurate tax information
  • Lago synchronizes updates for voided and disputed invoices, as well as any credit notes created, ensuring that your records remain up to date
This integration ensures compliance with international tax regulations by calculating taxes for US & non-US obligations, like VAT.Learn more

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Precise amount for fees

Lago now allows you to retrieve the precise (ie. non rounded) amount on the fee object. Before only the rounded amount_cents was available.To use the precise fee amount, you can use the precise_amount field.Learn more

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Progressive billing ✨

✨ This feature is only available via a paying add-on. Please contact hello@getlago.com to get access to Lago Cloud and Lago Self-Hosted Premium.
Progressive billing, also known as threshold billing, automatically triggers an invoice when a customer’s cumulative usage reaches predefined thresholds.This method ensures that customers cannot exceed certain usage limits without ensuring payment is received, reducing the risk of unpaid services or fraud.You can setup 2 types of threshold:
  • Step-based threshold: invoices are generated when the lifetime usage of a subscription reaches a defined threshold. You can set an unlimited number of thresholds, each with a specific amount and a unique name
  • Recurring threshold: this threshold determines what happens after the final step-based threshold is reached. (For example, after the last threshold, Lago will automatically bill $100 each time the lifetime usage increments by that amount)
Learn more

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Skip empty invoices generation

Users can now decide whether or not to issue $0 invoices (ie. empty invoices). By default, empty invoices are generated. You can change this setting at the organisation level.When creating a customer, it takes by default the configuration of the organization for this specific field.However, you can decide to override this information for a specific customer. Why? You might have customers who need to receive an invoice each month, even if the total amount is 0.Learn more

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Filter and export invoices

Users can now filter the list of invoices (e.g. by currency, customer, issuing date, etc.) and the filtered list can then be exported from the user interface.Two export options are available:
  • Standard, including the list of invoices and invoice amounts (i.e. one row per invoice)
  • Advanced, including the list of fees (i.e. one row per fee, so multiple rows per invoice if the invoice includes multiple fees)
The list is automatically emailed to the requester in a CSV file.Learn more

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Wallet transaction metadata

When creating a wallet transaction via API, you can add metadata to store additional information (e.g. source of the transaction).This information is not displayed in the user interface.Learn more
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August 2024

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Invoicing options for wallet top-ups

When creating a new wallet for a customer, users can choose to generate invoices for credit purchases either:
  • As soon as the wallet transaction is created
  • Only when payment is successful, which avoids generating invoices for transactions that have not been finalized
These options are also available for automatic and manual top-ups (see wallet_transaction.invoice_requires_successful_payment).Learn more
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July 2024

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API changes (v1.7.0)

As announced a few months ago, we have updated the event ingestion process and removed deprecated API fields. Changes include:1. Replacing groups with filtersThe new dimension system based on filters allows users to create billable metrics with more than two dimensions, and makes it easier to create charges based on custom event properties. The old dimension system based on groups has been permanently removed from the Lago API (see all changes).2. Marking external­_subscription­_id as mandatory for eventsEvents that only include external­_customer­_id are no longer taken into account when aggregating usage (learn more). This change will streamline the event validation process and enable real-time billing capabilities.3. Removing deprecated API fieldsFor the sake of clarity and to preserve the quality of the API, we’ve deprecated several legacy fields (see full list).Learn more

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Invoicing options for instant charges ✨

✨ This feature is only available to users with a premium license. Please contact hello@getlago.com to get access to Lago Cloud and Lago Self-Hosted Premium.
For charges paid in advances, Lago offers three invoicing options:
  • An invoice can be issued for each event
  • An invoice that only includes paid fees can be issued at the end of the billing period
  • No invoices (users only rely on the fee.created webhook)
Learn more

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Xero integration ✨

✨ This feature is only available via a paying add-on. Please contact hello@getlago.com to get access to Lago Cloud and Lago Self-Hosted Premium.
We have developed a Xero integration to make accounting easier. Available features include:
  • Connecting a Lago account to a Xero account via OAuth
  • Mapping Lago objects such as billable metrics, plans, coupons, wallet credits and taxes to Xero items
  • Real-time synchronization of customer accounts
  • Real-time synchronization of invoices
  • Real-time synchronization of credit notes
  • Real-time synchronization of payments
Learn more
For card payments processed through integration with Stripe, users can enable the Link option. Link automatically fills the customer’s payment information for faster checkout.Learn more

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Overview of customer billing

The customer view features a new billing section, including:
  • Gross revenue (i.e. total amount billed to the customer)
  • Total overdue (i.e. total amount of invoices that are past their due date)
This improvement is the first step toward dunning management (coming soon).Learn more

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NetSuite integration ✨

✨ This feature is only available via a paying add-on. Please contact hello@getlago.com to get access to Lago Cloud and Lago Self-Hosted Premium.
We have developed a NetSuite integration to make accounting easier. Available features include:
  • Connecting a Lago account to a NetSuite account via OAuth
  • Mapping Lago objects such as billable metrics, plans, coupons, wallet credits and taxes to NetSuite items and tax items
  • Real-time synchronization of customer accounts
  • Real-time synchronization of invoices (and sales orders)
  • Real-time synchronization of credit notes
  • Real-time synchronization of payments
Learn more

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Shipping address

In addition to the customer’s billing address, users can add a shipping address. This information can be useful when the applicable tax rates are determined through integration with a tax management provider (e.g. Anrok).

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Overdue invoices

If an invoice is not marked as paid once its due date has passed, it is considered to be overdue. The billing system will then send a webhook message to notify the organization that issued the invoice (see invoice.payment_overdue).Learn more

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Custom pricing ✨

✨ This feature is only available via a paying add-on. Please contact hello@getlago.com to get access to Lago Cloud and Lago Self-Hosted Premium.
For companies whose aggregation and pricing models cannot be reproduced using standard functions, our team can inject a custom code snippet into the billing application.This feature allows users to implement advanced billing rules based on custom logic, which can be very useful when migrating from an in-house billing system.Learn more

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Okta SSO ✨

✨ This feature is only available via a paying add-on. Please contact hello@getlago.com to get access to Lago Cloud and Lago Self-Hosted Premium.
Users can sign up and log in to their Lago account through Okta single sign-on (SSO), which enables a better experience and ensures that the identity provider remains the system of record for authenticating users.Learn more

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Hiding subscription fees at zero

We have modified the invoice template and introduced new rules for subscription fees:
  • If amount_cents is zero for the subscription fee and there are no other fees (e.g. usage-based charges or commitment) in the invoice, the subscription fee will appear on the PDF invoice
  • If amount_cents is zero for the subscription fee and there are other fees in the invoice, the subscription fee will not be displayed on the PDF invoice

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Role-based access control (RBAC) ✨

✨ This feature is only available to users with a premium license. Please contact hello@getlago.com to get access to Lago Cloud and Lago Self-Hosted Premium.
With the RBAC feature, organizations can ensure that each member only has access to the information and actions required to perform their job duties.There are three roles available on the Lago platform:
  • Admin: full access to all views and actions (usually assigned to billing engineers and managers)
  • Account Manager: can manage customer accounts and subscriptions (suitable for sales and success teams)
  • Finance & Analyst: mostly view-only, with the ability to manage invoices and credit notes
Learn more

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Recurring wallet top-ups ✨

✨ This feature is only available to users with a premium license. Please contact hello@getlago.com to get access to Lago Cloud and Lago Self-Hosted Premium.
Users can define rules to automatically trigger wallet top-ups, based on two methods:
  • Fixed: a predefined number of credits is added to the customer’s wallet
  • Target: credits are added to the customer’s wallet to reach a predefined balance
There are also two trigger options:
  • Interval: weekly, monthly, quarterly or yearly top-ups, with a custom start date
  • Threshold: the top-up is triggered when the ongoing balance of the wallet reaches a predefined minimum threshold
Learn more

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Webhook messages for wallets

Lago now sends webhook messages when:
  • A wallet transaction is created (see wallet_transaction.created)
  • The status of a wallet transaction is updated (e.g. when a pending transaction is settled - see wallet_transaction.updated)
  • When the ongoing balance of the wallet is zero or less than zero (see wallet.depleted_ongoing_balance)
Learn more

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Void wallet credits

The endpoint POST /wallet_transactions includes a new function to void credits, which are immediately deducted from the balance of the customer’s wallet.This action can also be triggered via the user interface.Learn more
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April 2024

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Filters for billable metrics

We have made changes to our dimension system and replaced metric groups with filters. This new feature offers greater flexibility as:
  • Users can create as many filters as needed (they are no longer limited to two dimensions)
  • Users can define specific rates based on very granular filter combinations (e.g. online card payments with Visa cards, offline card payments with Amex cards, etc.)
Learn more

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Google SSO

Users can sign up and log in to their Lago account through Google single sign-on (SSO), which enables a better experience and ensures that the identity provider remains the system of record for authenticating users.Learn more

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Improved trial period

When the subscription fee of a plan is paid in advance and the plan includes a trial period, the first invoice was initially generated when the subscription started. Following feedback from the Lago Community, we have modified this logic to generate the first invoice at the end of the free trial.Learn more

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Payment disputes

If a payment dispute is reported as lost by the payment provider, Lago will provide invoice.payment_dispute_lost_at and send the webhook message invoice.payment_dispute_lost.This feature is available via integrations with Stripe and Adyen.

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Upcoming API changes (v1.2.0)

We have released a new version of Lago with exciting new features, but also API changes likely to affect our users’ workflows.1. Replacing groups with filtersWe have developed a new dimension system that offers greater flexibility. Filters allow users to create billable metrics with more than two dimensions, and make it easier to create charges based on custom event properties.However, this feature introduces changes to a number of objects, including billable_metric, plan, fee and customer_usage. In addition, the endpoint to retrieve billable metric groups will be deprecated (see all changes).2. The external subscription ID becomes mandatory for eventsIn order to develop real-time billing capabilities, we need to streamline our validation process. We have therefore decided to make external_subscription_id mandatory when sending events via the Lago API.Events that only include external_customer_id will no longer be taken into account when aggregating usage (learn more).3. Deprecation of API fieldsFor the sake of clarity and to preserve the quality of the API, we are going to deprecate several legacy fields (see full list).TimelineWe will maintain the current API logic until July 9, 2024. After this date, previous versions will no longer be supported. We kindly ask our users to update their integration before that day to avoid any potential breaking change.Learn more

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Minimum plan commitment ✨

✨ This feature is only available to users with a premium license. Please contact hello@getlago.com to get access to Lago Cloud and Lago Self-Hosted Premium.
When creating a plan, defining a commitment ensures a minimum invoice amount for the billing period.This minimum is calculated at the end of the period, taking into account the subscription fee and all usage-based charges. If the total amount invoiced is less than the minimum commitment, Lago will automatically apply a true-up fee.The default commitment can be overridden when assigning the plan to a customer.Learn more
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March 2024

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ACH and BACS payments

Lago’s native integration with Stripe supports two new payment methods:
  • ACH Direct Debit for customers with a US bank account
  • BACS Direct Debit for customers with a UK bank account
Learn more

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Grouping of charges

It is possible to group charges on the invoice according to a custom attribute. When creating a charge based on the standard pricing model, users can define one or several grouped_by attributes that will then be used to provide information on the distribution of usage.For a customer who has sent thousands of API requests, for instance, we could display the breakdown of usage based on the workspace_id to which each request is linked.Learn more

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Updated Salesforce package ✨

✨ This feature is only available via a paying add-on. Please contact hello@getlago.com to get access to the Salesforce CRM integration.
This new package allows users to initiate actions in Lago without leaving the Salesforce interface. It includes two customizable flows:
  1. Ability to automatically create Lago customers from Salesforce accounts
  2. Ability to automatically create Lago subscriptions from Salesforce opportunities, including the option to override existing plans
Learn more
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February 2024
We have added a new endpoint to generate checkout URLs for specific invoices.This feature is available via integrations with Stripe and Adyen. It allows users to collect payments in countries where payment methods cannot be saved for future use.Learn more

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Wallet balance in (near) real-time ✨

✨ This feature is only available to users with a premium license. Please contact hello@getlago.com to get access to Lago Cloud and Lago Self-Hosted Premium.
In addition to the invoiced balance, which represents the credit available in the wallet after the last invoice has been finalized, wallets include an ongoing balance, which takes into account the customer’s current usage and taxes.The ongoing balance gives an overview of the credit available in the wallet in near real-time, as it is updated every 5 minutes.Learn more
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January 2024

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Edit draft invoices ✨

✨ This feature is only available to users with a premium license. Please contact hello@getlago.com to get access to Lago Cloud and Lago Self-Hosted Premium.
When an invoice is in draft (i.e. during the grace period), fees can be modified via the user interface. Users can either:
  • Overwrite the total number of units, in which case Lago will automatically recalculate the fee based on the pricing model associated with the charge
  • Overwrite the number of units and unit price, in which case Lago will automatically recalculate the fee based on this information
Learn more

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Multiple PSP accounts

If an organization has multiple accounts with the same PSP (e.g. US Stripe account and EU Stripe account) they can all be connected to Lago. Users can then select the most appropriate account to process payments for each customer.Learn more

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Batch endpoint

Events can now be sent in batches using the new /events/batch endpoint. Each API call may include up to 100 events.Learn more

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Disabling emails for invoices without fees

To avoid sending too many notifications to customers, we have deactivated emails for invoices without fees.Although invoices with "fees_amount_cents": 0 are no longer sent to customers by email, they are still available in the database and user interface.Learn more
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December 2023

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Custom invoice numbering

We have made invoice numbering more flexible, with three elements:
  • Prefix that can be customized
  • Dynamic sequence, either based on sequential customer IDs, or based on year and month (i.e. YYYYMM)
  • Sequential number of the invoice (i.e. 001, 002, 003, etc.)
Learn more

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EU tax management

Lago’s EU tax detection feature allows users to check customers’ tax identification numbers through integration with the European VAT Information Exchange System (VIES), and to automatically assign them a tax rate based on their country.Learn more

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Unit prices

PDF invoices now include details of charges for each pricing model (e.g. for graduated pricing, we display the number of units and unit price for each tier).This information is also available in the invoice object (see invoice.fees.amount_details).Learn more

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Automatic wallet top-ups ✨

✨ This feature is only available to users with a premium license. Please contact hello@getlago.com to get access to Lago Cloud and Lago Self-Hosted Premium.
Customer wallets can be topped up automatically according to predefined rules:
  • Based on a time interval (e.g. weekly, monthly, etc.)
  • Based on a threshold (e.g. when the wallet balance is less than or equal to $10)
Learn more
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November 2023

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Event validations

We have added an events.errors webhook message to notify users when some of the events ingested in the last hour are invalid.Possible errors include:
  • Invalid billable metric code
  • Missing aggregation property
  • Missing group key
Learn moreWhen a customer wants to update their payment method, or when a checkout link has expired, users can generate a new checkout URL on demand through the Lago API.This action is available for all our native payment integrations.Learn more

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Custom success URL

When setting up one of our native payment integrations, users can define the URL to which customers should be redirected after completing the checkout process. Custom URLs can only be added via the user interface.Learn more

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Default currency

The organization’s currency can be defined in the settings of the account or via API. It is used as the default currency when creating new objects, such as plans and add-ons, and to display information on dashboards.Learn more

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Helm chart updates

We have released a new version of the Lago Helm Charts to facilitate on-premise deployment.Learn more
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October 2023

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Integration with Salesforce CRM ✨

✨ This feature is only available via a paying add-on. Please contact hello@getlago.com to get access to the Salesforce CRM integration.
With the new Salesforce CRM integration, Lago data is automatically synced with Salesforce.Users can access their customers’ subscriptions, invoices and credit notes directly in their CRM application.Learn more

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Removal of event validations

We are currently upgrading our infrastructure and setting up a new event ingestion system. As part of this project, we have decided to remove the validations that were automatically performed when ingesting events through the Lago API.This means that the API no longer returns error messages when events include incorrect parameters (e.g. wrong billable metric code, subscription not found, transaction_id already exists, etc.).

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Retrieve a subscription

We have added a new endpoint to allow users to retrieve a specific subscription via the Lago API, using the external_id of the subscription.Learn more

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Webhooks for subscription upgrades/downgrades

When the plan associated with a subscription changes, Lago automatically notifies the user with two webhook messages:
  • subscription.terminated to confirm the termination of the initial plan (includes next_plan_code)
  • subscription.started to confirm the start of the new plan (includes previous_plan_code)
Learn more

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Plan details

In the Plans section of the app, users can now click one of their plans to see its details (i.e. name, code, interval, currency, subscription fee, usage-based charges, etc.) and also retrieve the list of subscriptions linked to the plan.In addition, in the customer view of the app, users can click one of the subscriptions assigned to their customer to see its details (i.e. status, start date, interval, currency, fees, charges, etc.).

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Override plans ✨

✨ This feature is only available to users with a premium license. Please contact hello@getlago.com to get access to Lago Cloud and Lago Self-Hosted Premium.
When assigning a plan to a customer, you can modify some attributes to create a custom plan. Editable fields include (but are not limited to):
  • Currency
  • Subscription fee
  • Charge prices
  • Minimum spending requirements
  • Tax rates
  • Invoice display names
Details of the new plan will be available in the customer view.Learn more

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Spanish locale

¡Hola a todos! The Spanish locale is now available on Lago.Users can select it as their organization’s default language or as a customer’s preferred language.Learn more

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Swedish locale

Hej alla! The Swedish locale is now available on Lago.Users can select it as their organization’s default language or as a customer’s preferred language.Learn more

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Display names on invoices

When creating or updating a plan, users can define custom display names for subscription and usage-based charges, which will be printed on the PDF files generated by Lago.Display names can be defined via the user interface or the API (see plan.invoice_display_name and charges.invoice_display_name).Learn more

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Retrieve past usage

We have added a new endpoint to retrieve past usage. When a billing period has ended, users can still retrieve usage data through GET /customers/{external_customer_id}/past_usage.Users must specify external_subscription_id and can filter results by billable_metric_code. They can also select the number of past periods for which they wish to retrieve usage data.Learn more
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September 2023

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LATEST aggregation

latest_agg allows users to compute usage based on the last value received during the period for a billable metric.Consider the following example for the storage metric, where usage is aggregated based on the property gb:
  • The first event includes 5 GB
  • The second event includes 7 GB
  • The third event includes 6 GB
With latest_agg, at the end of the billing period, the total number of units used to calculate the fee will be 6, as it’s the last value received.Learn more

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WEIGHTED SUM aggregation

weighted_sum_agg allows users to compute usage based on a custom property and the time elapsed between two events (e.g. memory consumption measured in GB-seconds).Billable metrics based on this aggregation type can be metered or recurring, and are always billed at the end of the billing period.Learn more

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Subscription end date

When a subscription end date is set, the subscription is automatically terminated by Lago.A notification is sent to the user 45 days and 15 days before the subscription is terminated (see subscription.termination_alert webhook).If no end date is set for a subscription, it will renew automatically.Learn more

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Duplicate plans

Users can duplicate an existing plan from the user interface to create a new plan with the same structure. They can then choose a name and a code for their new plan, and modify the parameters that differ from the original plan (e.g. interval, currency, charges, etc.).

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Edit dimensions

When dimensions are defined for a billable metric, users can add/remove groups by modifying the corresponding code snippet via the user interface, or by updating the billable metric object via API.Changes to dimensions may affect all plans where the billable metric is listed as a charge.Learn more
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August 2023

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Default price for groups

For billable metrics that include several groups, when configuring their plans, users can set a default price that applies to all groups.The default price can be overwritten by setting a different price for a specific group.If the default price is not defined, it is automatically set to zero.Learn more

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Italian locale

Ciao a tutti! The Italian locale is now available on Lago.Users can select it as their organization’s default language or as a customer’s preferred language.Learn more

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Minimum / Maximum per transaction ✨

✨ This feature is only available to users with a premium license. Please contact hello@getlago.com to get access to Lago Cloud and Lago Self-Hosted Premium.
The percentage pricing model includes a new option for defining minimum and maximum prices per transaction.When applied, Lago adjusts the fees based on the per_transaction_min_amount and per_transaction_max_amount parameters.Learn more

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Webhook for subscriptions started

We have added a new webhook message for subscriptions.When the status of a subscription switches to active, Lago automatically sends a subscription.started message.Learn more

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Graduated percentage pricing

We have added a new graduated pricing model, which allows users to define prices based on a percentage of the number of units, and to add a flat fee for each tier (optional).Learn more

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Quarterly billing interval

In addition to the weekly, monthly and yearly intervals, Lago v0.44.1-beta includes the new quarterly interval.When selected, all fees (i.e. subscription fee and charges) are billed every three months.Learn more

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Webhook signatures

When creating a webhook endpoint through the user interface or the API, you can choose between:
  • The original JWT signature
  • The new HMAC signature, which includes a shorter header
Please refer to the guide to find out how to verify the webhook signatures.Learn more

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Taxes applied to add-ons

Tax objects can now be used to define the default tax rate(s) associated with an add-on.When creating a one-off invoice, if there is no tax rate associated with the add-on, Lago will automatically select the tax rate defined at customer or organization level.The tax rate applied to the add-on can be modified at any time through the user interface or the API.Learn more

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Net payment term

The net payment term determines the number of days given to the customer to pay their invoice. It is calculated based on the date the invoice is finalized and displayed on the PDF file.When the net payment term is defined at the organization level, it applies to all customers by default. However, it can be overridden by the net payment term defined at the customer level.Learn more

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Taxes defined at plan and charge level

In addition to the taxes defined at organization and customer level, users can select tax objects at plan and charge level.For subscription invoices, the tax hierarchy is as follows:
  1. Taxes defined at organization level will apply to all fees (i.e. subscription and charges)
  2. Taxes defined at customer level will take precedence over taxes defined at organization level and will apply to all fees (i.e. subscription and charges)
  3. Taxes defined at plan level will take precedence over taxes defined at customer level and will apply to all fees (i.e. subscription and charges)
  4. Taxes defined at charge level will take precedence over taxes defined at plan level but will only apply to the fee associated with the corresponding charge
Learn more
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July 2023

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Filter subscriptions by status

We have added a new query parameter to the endpoint that allows users to retrieve subscriptions.By default, GET /api/v1/subscriptions/ returns all active subscriptions. However, you can also retrieve pending, canceled and terminated subscriptions by using the status parameter.Learn more

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SEPA Direct Debit with Stripe

Our native integration with Stripe now supports SEPA Direct Debit payments.When Stripe is defined as the default payment provider for a customer, you can select the authorised payment method(s): card, direct debit or both.Before initiating a payment intent, Lago will automatically check the customer’s default payment method registered in Stripe.Kindly note, SEPA Direct Debit is only available for invoices denominated in euros (EUR).Learn more

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Recurring and prorated charges

When a billable metric is defined as recurring, the number of billing units at the end of the billing period is carried over to the next period. It is not reset to zero, as with metered metrics.Users can create recurring metrics based on sum_agg and count_unique_agg. They can also define whether the corresponding charges should be prorated (this option is only available for the standard and volume pricing models).
ℹ️ Metrics based on recurring_count_agg have been automatically converted into count_unique_agg metrics with the attribute "recurring": true.

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Cancel pending subscriptions

When a subscription is created with a subscription date in the future, its status is automatically set to pending.You can now cancel a pending subscription through the Lago API, using the following endpoint: DELETE /api/v1/subscriptions/{external_id}?status=pendingLearn more

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Multiple webhook endpoints

Webhook messages can be used to collect billing information and set up custom workflows. They are related to subscriptions, events, fees, invoices, payment providers and credit notes.You can now create up to five webhook endpoints to listen to Lago events.Learn more

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Custom tax objects

In the settings of their account, users can define the default tax rate that applies by default to all customers of their organization. This tax rate can then be overwritten at the customer level.Whether set at the organization level or the customer level, so far the tax rate used to calculate fees was simply indicated as “Tax” on invoices.To give users more flexibility, we’ve added the option to create several tax objects, which can then be assigned to the organization or specific customers (e.g. state sales tax, VAT, reverse charge, GST, etc.).Learn more

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Stripe checkout URL

When a new customer is successfully created through Lago’s native integration with Stripe, the billing system sends a customer.checkout_url_generated webhook message.You can redirect your customer to the corresponding page to register their payment method, which will then be used to collect payment when a new invoice is issued.Learn more

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Tax identification number

The customer object and organization object include a new tax_identification_number attribute. When a value is available for this attribute, it is automatically displayed on the PDF version of the next invoices.

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Integration with GoCardless

Lago now offers native integration with GoCardless, including (but not limited to):
  • Ability to define GoCardless as the default payment provider for a customer
  • Ability to automatically create Lago customers in GoCardless and retrieve their customer ID
  • Ability to automatically collect payments via direct debit
  • Ability to automatically update the status of an invoice depending on the payment status
  • Ability to automatically resubmit failed payments with GoCardless Success+
To learn more about this integration, please consult our guide
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April 2023

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Minimum spend on charges ✨

✨ This feature is only available to users with a premium license. Please contact hello@getlago.com to get access to Lago Cloud and Lago Self-Hosted Premium.
You can now define minimum spending requirements for usage-based charges.The minimum spend is defined as an amount excluding tax. If at the end of the billing period, your customer has spent less than the minimum, then Lago will automatically generate a true-up fee to compensate for the difference.Minimum spending requirements are defined when creating or editing plans, either through the user interface or the API.Learn more

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Coupons limited to specific metrics

We have added a new option to the coupon settings: it is now possible to limit the application scope of a coupon to specific billable metrics.By default, coupons apply to all charges but when creating a new coupon, you can define the list of billable metrics to which the coupon applies.This feature is related to the billable_metric_codes attribute of the coupon object (see API documentation).Please refer to the guide for more information on coupons.

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Reset password

You can now reset your password via the user interface.On the login page, click “Forgotten password” to access the dedicated page where you can request a link to reset your password.
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March 2023

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Automatic emails ✨

✨ This feature is only available to users with a premium license. Please contact hello@getlago.com to get access to Lago Cloud and Lago Self-Hosted Premium.
We are introducing a new built-in invoicing feature, which allows you to automatically send invoices and credit notes from Lago to your customers.The email template can be customized with the name, email address and logo of your organization, and will be sent in the customer’s preferred language (or the default language defined in the settings of your account).For cloud users, Lago takes care of the SMTP setup. For users on the self-hosted version, the setup is described in the public documentation.Learn more

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Customer billing portal ✨

✨ This feature is only available to users with a premium license. Please contact hello@getlago.com to get access to Lago Cloud and Lago Self-Hosted Premium.
We have released the first version of our billing portal, which allows your customers to access their invoices.You can generate access links through the user interface or embed the customer portal into your application using our API and an iframe.Learn more

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Invoice metadata

After an invoice has been generated, you can add metadata to store additional information (e.g. custom ID, payment reference, etc.). This information will be included in the invoice object but will not be displayed on the PDF invoice.Invoice metadata can be managed via the user interface or the API.Learn more

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Customer metadata

When creating or editing a customer, you can add metadata to store additional information (e.g. customer type, name of the account manager, etc.).Customer metadata can be displayed on invoices, and can be managed via the user interface or the API.Learn more

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Webhook logs

The new webhook management system allows you to access the list of webhook messages sent by Lago and check their status. You can re-trigger a message that has failed through the user interface.To access the webhook logs:
  1. Go to the Developers section via the sidebar
  2. Open the Webhooks tab
  3. Click on the webhook endpoint to see the list of messages
Learn more
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February 2023

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Document translation

PDF files including invoices and credit notes can be generated in different languages.The default language that is set at the organization level can be overwritten by the customer’s preferred language.In the API, the document_locale attribute determines the language of the documents.You can contribute to Lago’s open-source project by helping us translate documents. The new language will then be added to the list of supported locales and available to the entire Lago Community.

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Update payment status

You can now update the payment status of an invoice through the user interface.To do so:
  1. Access the Invoices section
  2. Find the relevant invoice
  3. Click the ellipsis icon on the right
  4. Click Update payment status
  5. Select the new payment status
  6. Click Update status to confirm
This action can be performed via the API as well.

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Coupons limited to specific plans

We have added a new option to the coupon settings: it is now possible to limit the application scope of a coupon to specific plans.By default, coupons apply to all plans but when creating a new coupon, you can define the list of plans to which the coupon applies.This feature is related to the plan_codes attribute of the coupon object (see API documentation).Please refer to the guide for more information on coupons.
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January 2023

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Coupons that apply forever

When creating a coupon, through the user interface or the API, it is now possible to select the forever frequency.Coupons with the forever frequency apply to all subscription invoices, regardless of the number of subscription invoices generated in a given period.
ℹ️ The value of the coupon is deducted from the amount of the invoice after tax. Coupons do not apply to add-ons or any other one-off charges.
Tired of scrolling through an endless list to find the customer your are looking for? We understand that.We have added a search functionality to the user interface to make it easier to find metrics, plans, customers, invoices, etc.

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Payment retries

We have added the ability to resend payments for collection.This new feature is available to all users:

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Grace period ✨

✨ This feature is only available to users with a premium license. Please contact hello@getlago.com to get access to Lago Cloud and Lago Self-Hosted Premium.
If at the end of the billing period, you want to review the invoices before sending them to customers for payment, you can define a grace period.During the grace period, invoices are in draft status and can be modified. Available actions include:
  • Adding usage records by sending events with a timestamp within the relevant billing period
  • Applying coupons to the customer’s account
  • Adding credits to the customer’s wallet and credit note wallet
When the grace period expires, invoices are automatically finalized (they can no longer be edited), which triggers the invoice.created webhook. You can also finalize invoices manually.The organization’s grace period applies to all customers by default, but it can be overwritten by the customer’s grace period.

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Invoice list

We have added a new Invoices section, which allows you to access the list of invoices.Invoices are filtered according to their status (i.e. draft or finalized) and according to their payment status (i.e. succeeded, pending or failed).The same filters can be applied when retrieving invoices via the API.

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Credit notes ✨

✨ Lago may automatically generate a credit note when a subscription is upgraded or downgraded. However, only users with a premium license can manually generate credit notes via the user interface or the API. Please contact hello@getlago.com to get access to Lago Cloud and Lago Self-Hosted Premium.
You can now use your Lago account to issue credit notes for subscription invoices and add-ons.Depending on the payment status of the invoice, you will be able to:
  • Refund the customer (only for paid invoices)
  • Credit back the customer’s account
Please refer to the documentation for more information on credit notes and credit methods.

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Timezones ✨

✨ This feature is only available to users with a premium license. Please contact hello@getlago.com to get access to Lago Cloud and Lago Self-Hosted Premium.
You can now set the timezone of your organization in the settings of the app. To do so:
  1. Access the Settings section via the side menu
  2. In the Organization tab, you will see the current timezone (UTC by default)
  3. Click Edit
  4. Select a new timezone from the list
  5. Click Save timezone to confirm
It can also be set through the API using this endpoint.The organization’s timezone applies to all customers by default and determines when billing periods start and end (i.e. when invoices should be generated). It is also the reference timezone for most views and lists in the app.The organization’s timezone can be overwritten by the customer’s timezone (learn more).
ℹ️ In the app, you can hover over any date with a dotted underline to see the reference timezones.
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December 2022

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Lago Open API

We have developed an Open API to help you get started with Lago and make it easier to test our solution.Please refer to the documentation to learn how to import the Lago Open API into Postman and create a new collection.Our public repository is also available on GitHub.
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November 2022

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Apply several coupons

You can now apply several coupons to a customer account.When several coupons are applied to a customer, they will be deducted according to the date on which they were applied: the coupon that was applied first will be deducted first.The remaining value / number of remaining periods for each coupon will be visible in the Overview tab of the customer view.You can also use GET /api/v1/applied_coupons to retrieve all coupons applied to a customer.

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Invoice details

To review the invoice details through the user interface:
  1. Go to the Customers section
  2. Select a customer to open the customer view
  3. Open the Invoices tab
  4. Click the invoice to see its details
On the details page, you can download the invoice in PDF format and copy the invoice ID through the Actions dropdown in the upper right corner.
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October 2022

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Integration with GoCardless

Lago now offers native integration with GoCardless, including (but not limited to):
  • Ability to define GoCardless as the default payment provider for a customer
  • Ability to automatically create Lago customers in GoCardless and retrieve their customer ID
  • Ability to automatically collect payments via direct debit
  • Ability to automatically update the status of an invoice depending on the payment status
  • Ability to automatically resubmit failed payments with GoCardless Success+
To learn more about this integration, please consult our guide.

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Subscription date

It is now possible to set a start date in the past or in the future for a new subscription.Setting a start date in the past can be useful when migrating existing customers to Lago, while setting a start date in the future can be useful for scheduling upcoming subscriptions.For more information about the impact of the start date on the invoicing process, please refer to the documentation.

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Dimensions for grouping events

When creating a new billable metric, you can define dimensions that will be used to group events according to their properties.For example, if you want to charge your customers for compute capacity according to the cloud provider and server region, you can create a compute billable metric with two dimensions (learn more).Changes to the API include:

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Enhanced coupon model

We have improved the coupon model to offer more flexibility.Changes include (but are not limited to):
  1. Ability to define the value of a coupon as a fixed amount or percentage
  2. Ability to create recurring coupons that apply over several billing periods
  3. Ability to set an expiration date (i.e. date after which the coupon can no longer be redeemed)
Learn more

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Customer currency

It is now possible to define the currency at customer level.The currency associated with each customer was previously defined by the currency of the plan assigned to the customer. This logic prevented users from assigning a coupon or an add-on to a customer before creating a subscription.When creating a new customer via the user interface or the API, you can now select the currency associated with the customer. If the currency is not defined at customer level, it will be determined by the first object assigned to the customer (i.e. currency of the plan, add-on, coupon, or wallet).
⚠️ Once an object has been assigned to the customer (i.e. plan, add-on, coupon, or wallet), the currency associated with the customer cannot be changed.

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Error management

We have refactored the error management system to give more visibility to API users.The message attribute for errors has been replaced with code and error_details, which provide more information about the errors. There are several codes associated with each error.For example, when creating a new billable metric, the API may return "error": "Unprocessable entity" with the code value_is_mandatory for the name field (i.e. the name of the billable metric is missing).Please refer to the documentation available for each endpoint for more information on error codes.
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September 2022

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Invite members

You can now invite your teammates to join your Lago account.To add a new member via the user interface:
  1. Go to the Settings section of the app
  2. Open the Members tab
  3. Click Invite a member on the right
  4. Enter the email address of your teammate
  5. Click Generate invitation link to confirm
  6. Copy the invitation link to share it with your teammate
Invitation links have no expiration date. When your teammate clicks the link, they can choose their password and then access the account.You can remove a member by clicking the bin icon on the right of the list of members.
ℹ️ All members have the same role and permissions.

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Overwrite plans

If after a negotiation phase, you need to create a custom plan for an important customer, you can use the ‘overwrite’ feature, available through the user interface.This feature allows you to create a new plan from an existing one, in order to adjust the plan model and charges according to your business needs.Overwriting a plan has no impact on the original plan or existing subscriptions.Learn more

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Recurring count

Companies with fair and transparent pricing models are often praised by customers. If you are considering implementing seat-based pricing for instance, the reccuring_count aggregation is exactly what you need.This new aggregation type allows you to push events for persistent units.Consider the following example:
Your customer is on a monthly plan and adds a new user to their account on September 15th, so you generate an event that corresponds to one billing unit. At the end of September, Lago will automatically create a prorated charge for this user, based on the number of days of activity (i.e. from September 15th to September 30th). This billing unit will remain valid until you generate another event to remove it. For instance, if your customer deletes the user on October 22nd, Lago will create another prorated charge for the period October 1st to October 22nd.
Consult our guide to learn more about persistent units.

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External IDs

We are introducing changes to the API that will make it easier to manage subscriptions:
  • For the creation of new subscriptions, subscription_id and unique_id will be removed and replaced with external_id (required)
  • For all other endpoints, subscription_id will be replaced with external_subscription_id
This will allow you to operate via the API using your own identifiers and save you the trouble for storing our IDs.In addition to this, for consistency purposes:
  • For the creation of new customers, customer_id will be replaced with external_id
  • For all other endpoints, customer_id will be replaced with external_customer_id`
These changes will come into effect on September 8, 2022.Please get in touch with our team if you have any questions.
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August 2022

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Volume charge model

The new volume charge model allows you to create a tiered pricing structure and then calculate a unit price that applies to all units depending on total volume.It is similar to the graduated charge model, except that only one price tier applies at the end of the billing period.Please refer to the guide and API documentation for more information.

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Anniversary dates for subscriptions

When assigning a plan to a customer, you can now choose whether the subscription should be renewed at the beginning of the period or on its anniversary date.For instance, if a monthly plan is assigned to a customer on August 10th and you choose to align the billing cycle with the anniversary date of the subscription, the customer will be billed every 10th of the month.With the API, you can use the billing_time attribute to choose your preferred option. If not provided, Lago will base the subscription on calendar periods.Learn more

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Free units for the percentage charge model

We have released an enhanced version of the percentage charge model, including:
  • Ability to define free units based on the number of events (e.g. first 3 events are free)
  • Ability to define free units based on the total amount (e.g. first $500 are free)
Please refer to the documentation for more information.

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Multiple plans

It is now possible to assign multiple plans to a customer (e.g. if your customer needs to create several workspaces on your platform, you can link a plan to each workspace).To help differentiate each plan, you can add display names that will appear in the user interface and on invoices.Kindly note that:
  1. All plans must be denominated in the same currency
  2. You must now specify the subscription_id for each event or create batch events
Click here to see the documentation

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Tracking & Analytics

To help us better understand your needs, we have added a tracking module to the self-hosted version of Lago.Data analytics will help us improve the quality of our product and performance of the API.As the privacy of our users is of paramount importance, we will not collect any personal information about your customers or the amount of your invoices, and you can opt out at any time.Learn more

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Go client

We have added a new API client to make it easier for Go users to set up their billing system with Lago.Click here to see the documentation
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July 2022

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App version

It is now possible to check the version of the Lago application you are using.Click on of your organization's name in the top-left corner of the user interface to see the app version currently in use.

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Current usage

Good news for those who follow closely the consumption of their customers. You can now track the current billing usage of your customers either from the UI or from the API.To access this Usage tab:
  1. Access your list of customers
  2. Select a specific customer that is already linked to a subscription
  3. Access the usage tab
  4. Get a complete view of usage-based consumption that is going to be billed on the next invoice
On top of that, you can fetch the current usage of a customer directly from the API. To do so, you can access the following endpoint GET /api/v1/customers/:customer_id/current_usage

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PDF invoices

Lago will generate a PDF file for each new invoice.You can download invoices via the user interface or the API and can also modify some of the elements included in the invoice template.Full documentation available here.

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New API endpoints

We like our users when they use our nice and clean UI, but we also love when they use our API. One of the usecase could be to use Lago as a white-labeled solution.Here is the full list of endpoints we have just released:Billable metrics
  • Create a billable metric POST /api/v1/billable_metrics
  • Update a billable metric PUT /api/v1/billable_metrics/:code
  • Destroy a billable metric DELETE /api/v1/billable_metrics/:code
  • Fetch a specific billable metric GET /api/v1/billable_metrics/:code
  • Fetch all billable metrics GET /api/v1/billable_metrics?per_page=2&page=1
Plans
  • Create a plan POST /api/v1/plans
  • Update a plan PUT /api/v1/plans/:code
  • Destroy a plan DELETE /api/v1/plans/:code
  • Fetch a specific plan GET /api/v1/plans/:code
  • Fetch all plans GET /api/v1/plans?per_page=2&page=1
Coupons
  • Create a coupon POST /api/v1/coupons
  • Update a coupon PUT /api/v1/coupons/:code
  • Destroy a coupon DELETE /api/v1/coupons/:code
  • Fetch a specific coupon GET /api/v1/coupons/:code
  • Fetch all coupons GET /api/v1/coupons?per_page=2&page=1
Add-ons
  • Create a add_on POST /api/v1/add_ons
  • Update a add_on PUT /api/v1/add_ons/:code
  • Destroy a add_on DELETE /api/v1/add_ons/:code
  • Fetch a specific add_on GET /api/v1/add_ons/:code
  • Fetch all add_ons GET /api/v1/add_ons?per_page=2&page=1
Current usage
  • Get the current usage of a specific customer GET /api/v1/customers/:customer_id/current_usage
Organization
  • Update the information of your organization PUT /api/v1/organizations
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June 2022

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Integration with Stripe Payments

Lago now offers native integration with Stripe, including (but not limited to):
  • Ability to create Lago customers in Stripe automatically and retrieve their customer ID
  • Ability to define Stripe as the default payment provider for a customer
  • Ability to generate payment intents automatically
  • Ability to update the status of an invoice depending on the payment status
  • Ability to receive a webhook when a payment fails
To learn more about this integration, please consult our guide.

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Weekly plan interval

When setting up a plan, you can select the weekly interval to define a weekly billing period.The plan interval applies to the subscription and charges, which means that:
  • For plans that must be paid in advance, the subscription fee is invoiced at the beginning of the week
  • For plans that are paid in arrears, the subscription fee is invoiced at the end of the week
  • Usage is calculated at the end of each week
The week starts on Monday and ends on Sunday. If the customer’s subscription starts in the middle of the week, the fees will be applied on a pro-rata basis.

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Invoice monthly charges for a plan paid yearly

Before the release of this feature, usaged-based features (charges) were following the plan period. If the plan period was invoiced yearly, the charges were invoiced yearly.It’s now possible to invoice billable metrics on a montly basis for a plan billed yearly. The base amount of the plan will be invoice yearly (in-arrears or in-advance), but your usage based features will be invoiced on a monthly basis.To do so:
  1. Access a Plan
  2. Define a plan yearly
  3. Price additional charges from your billable metrics
  4. Turn on the toggle for applying charges monthly
By switching on, all the charges will be invoiced monthly even if the plan is yearly.
ℹ️ The last invoice is gathering both the subscription and the usage-based charges

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Events list

You are now able to view all the ingested events sent from your application to Lago. We called this feature Events list because it makes the event ingestion easier and more understandable.
  1. Access the Developer sidebar item
  2. Click the Events tab
  3. Take a look at the latest events ingested
ℹ️ If an event you sent is not shown in the UI, it means that it has not been ingested by Lago
This events list is also helpul to warn you for 2 specific cases:
  1. Warning 1 - The event code is not related to an existing billable metric
  2. Warning 2 - The property sent does not match the aggregation property defined in your billable metric

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Add-ons

Add-ons are now available on Lago. Create add-ons to apply one-time fees (e.g. setup fee, one-time purchase, etc.) and generate the corresponding invoices instantly.Full documentation available here.
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June 3, 2022

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Pay-as-you-go template

We’ve added a new template to our collection: click here to learn how to replicate Algolia’s pay-as-you-go pricing.It’s a great starting point for companies whose pricing fully depends on usage, such as cloud service providers and API companies.With Lago, you can adapt this template to your products and services, using some of our most popular features, including the ‘sum’ aggregation type and the package charge model.

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Coupons

Introducing coupons, a new feature that allows you to offer discounts to your customers.Full documentation available here.
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May 2022

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Subscription changes

You can now modify the subscription assigned to a customer through the user interface.To learn how to upgrade or downgrade a subscription and how it affects billing, please refer to the documentation.

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Package pricing for charges

It is now possible to apply a package pricing model to a charge. To do so:
  1. Select an existing plan (or create a new one)
  2. Add a charge
  3. Select the package pricing model
This new pricing model allows you to apply a flat fee to a range of units. The price will be fixed for the entire range, regardless of the number of units consumed by the customer during the billing period.

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Percentage charge model

Inside the plan, when creating a charge, you can now select the percentage charge model.This feature is useful for industries willing to take a % + fixed fee out of a usage-based features (for banking or charity industry, for instance). These fees are applied on the units to be charged (e.g. the aggregation result of your billable metric).